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You can contact the credit union during our business hours at
516-766-0009.
If you need to find out information on your accounts when the office is closed, you can do so by calling the Voice Response Unit (VRU) at the same number. You will be able to find out any information you need on your accounts. To access your account from the VRU System it will ask for an account number which is your account number with a zero at the end. Example: if your account number is 12345, you will enter 123450 as your account number. It will then ask for your password which would be the last 4 digits of your social security number.Follow the prompts to access the information. Another way to access your accounts is through Home Banking. You can access your accounts On-Line. Our site is safe and secure. To use Home Banking, you must call the Credit Union first at 516-766-0009 to set this up for you.
MSBA Employees Federal Credit Union keeps members' debits and ATM cards protected with Falcon Fraud Manager. Falcon is an industry-leading neural network fraud detection system that combines advanced fraud detection capabilities and 24/7 case management services. as a result, members face a dramatically reduced risk of fraud. Falcon scores each transaction based on current fraud trends and member spending patterns to identify high risk transactions. To assist Falcon in fraud prevention members should contact the MSBA Credit Union when they are planning to use their card out of the area or for unusual purchases to avoid interruptions in spending. Members may contact us at: MSBA Credit Union at 516-766-0009 or Customer Service at 1-800-299-9842 Feedback: janetm1@verizon.net
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